Shipping policy

At Honestly Ltd, trading as Honestly Mānuka and Honestly Ltd, we aim to get your order to you as quickly and reliably as possible. Please review the details below regarding our current shipping services and terms.

Shipping Area

We currently ship to mainland UK only. We do not offer international shipping or delivery to Northern Ireland, the Channel Islands, or other UK territories at this time.

Order Processing Times

Orders are typically processed and dispatched within 1–3 business days, and most ship within 24 hours. During busy periods such as public holidays, promotions, or peak seasons, processing times may be slightly extended.

Shipping Rates

• Free Standard Shipping on orders over £50

• A flat rate shipping fee applies to all other orders. Rates are calculated at checkout based on your delivery address.

Estimated Delivery Times

• Standard Delivery: 2–4 business days from dispatch

• Please note that delivery timeframes are estimates and may be affected by external factors such as courier delays, weather disruptions, or high seasonal volumes.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. You can also track your order at any time via the Order Status page on our website.

Delivery Issues

If your package is delayed, damaged, or missing, please contact us as soon as possible so we can help resolve the issue.
Email us at: info@honestlymanuka.com

Questions?

If you have any questions about your delivery, shipping options, or order status, please don’t hesitate to reach out via email.